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Incident Report: INC-0939839b SEV-1 Service: payment-service Status: Remediation_In_ProgressImpact: Elevated error rates affecting checkout flowETA to Resolution: 5 minutes Action Taken Roll back PR #47 and restore connection pool to 100 Summary Preliminary triage complete. Metrics show elevated p99 latency on prod-api-us-east-1. The anomaly correlates with a 3x spike
Incident Report: INC-81c1124f SEV-1 Service: payment-service Status: Remediation_In_ProgressImpact: Elevated error rates affecting checkout flowETA to Resolution: 5 minutes Action Taken Roll back PR #47 and restore connection pool to 100 Summary Preliminary triage complete. Metrics show elevated p99 latency on prod-api-us-east-1. The anomaly correlates with a 3x spike