[SEV-2] payment-service — Incident INC-309e0f7b
Incident Report: INC-309e0f7b
SEV-2 Service: payment-service
Status: Remediation_In_ProgressImpact: Elevated error rates affecting checkout flowETA to Resolution: 5 minutes
Action Taken
Roll back PR #47 and restore connection pool to 100
Summary
Preliminary triage complete. Metrics show elevated p99 latency on prod-api-us-east-1. The anomaly correlates with a 3x spike in database connection pool utilization starting at 14:32 UTC. Recommending escalation to WARNING severity for deeper analysis.
Auto-generated by Pager0 at 2026-03-28 00:46:43 UTC